Electronic signature (eSignature) solutions have become indispensable for businesses aiming to streamline their document workflows and enhance operational efficiency. Among the myriad of options available, DocuSign has long been a prominent player. However, emerging platforms like Under.io are challenging the status quo by offering comprehensive features tailored to modern business needs. This article delves into a detailed comparison between DocuSign and Under.io, focusing on their pricing structures, feature sets, and overall value propositions.

Key takeaways

• DocuSign is a strong e-signing platform with great solutions for businesses of all sizes.
• Limitations on DocuSign plans can force users into pricing tiers that don’t meet all their needs.
• Many DocuSign alternatives offer additional features (PDF editing, file storage, document creation, etc.) in addition to e-signing.

DocuSign: An Overview

DocuSign is a widely recognized eSignature platform that facilitates the electronic signing of documents across various industries. Its user-friendly interface and robust security measures have made it a go-to choice for many organizations.

DocuSign Pricing Structure

DocuSign offers several pricing tiers to cater to different user requirements:

• Personal Plan: Priced at $10 per month when billed annually, this plan allows a single user to send up to five envelopes per month.
• Standard Plan: At $25 per month per user (annual billing), this plan includes additional features such as reminders and notifications, personalized branding, and an increased envelope limit.
• Business Pro Plan: For $40 per month per user (annual billing), users gain access to advanced functionalities like signer attachments, collaborative fields, and the ability to collect payments.

It's important to note that DocuSign's plans come with predefined envelope limits. Exceeding these limits incurs additional costs, which can escalate expenses for businesses with high-volume signing needs.

What are DocuSign envelope limits?

In a nutshell, an envelope or transaction limit is a tool that many e-signature companies use to cap the number of documents users can send over the course of a year.

These limits can be a major drawback for companies planning to use DocuSign and other platforms for bulk distribution or as a core part of their main business function. That’s because they severely restrict the number of documents that can be sent using the software.

These limitations vary from company to company. For example, regardless of which DocuSign plan you choose, the company caps each account at 100 envelopes per user each year.

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DocuSign Feature Set

DocuSign's core features include:

• eSignature: Facilitates the electronic signing of documents, ensuring legality and security.
• Templates: Allows users to create reusable templates for frequently used documents.
• Integrations: Offers integrations with popular applications like Google Drive, Salesforce, and Microsoft Office.

While DocuSign provides a solid foundation for electronic signatures, some advanced functionalities may require additional integrations or come at higher subscription tiers.

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Under.io: An Emerging Contender

Under.io is an innovative platform designed to offer more than just eSignature capabilities. It aims to be a comprehensive agreement management solution, particularly suited for financial services and businesses requiring robust compliance features.

Under.io Pricing Structure

Under.io presents a straightforward pricing model:

• Starter Plan: Starting at $49 per month for a single user, this plan includes unlimited eSignatures, connected forms, and 1GB of document management storage.

This transparent pricing ensures that businesses are not burdened with unexpected costs, even as their document signing needs grow.

Under.io Feature Set

Under.io distinguishes itself with a rich array of built-in tools:

• Integrated CRM: Manages customer relationships directly within the platform, eliminating the need for external systems.
• Compliance Tools: Features such as Know Your Customer (KYC) and Know Your Business (KYB) compliance checks are embedded, streamlining the verification process.
• Bank Verification and Credit Checks: Allows for seamless financial verifications, crucial for businesses in the financial sector.
• Form Builder: Enables the creation of customizable forms that can be mapped to PDFs, facilitating efficient data collection and document preparation.

These integrated features reduce the reliance on multiple software solutions, promoting efficiency and cost savings.

Customer Feedback and Market Reception

Users have expressed appreciation for Under.io's all-encompassing approach. For instance, Zoey Bush from Secure Payment Solutions highlighted the platform's cost-effectiveness and client-friendly interface, stating, "Under.io is cheaper, and we like the look of Under.io better for our clients."

In contrast, while DocuSign is praised for its reliability and widespread adoption, some users have raised concerns about its pricing, especially when additional features or higher envelope limits are required.

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Conclusion

When choosing between DocuSign and Under.io, businesses must assess their specific needs and operational contexts. DocuSign offers a proven solution for electronic signatures with a variety of integration options. However, for organizations seeking a more comprehensive platform that encompasses eSignatures, customer relationship management, compliance tools, and financial verifications, Under.io presents a compelling alternative. Its transparent pricing and integrated features make it particularly attractive for businesses aiming to streamline their processes without incurring additional costs.

In summary, while both platforms have their merits, Under.io's holistic approach and cost-effective model position it as a strong contender in the eSignature and agreement management landscape.

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