Prefill customer data and send it to your customers

November 12, 2024
Prefill customer data and send it to your customers

Streamline Onboarding: Prefill Customer Data and Send It with Under.io

A smooth onboarding process is essential for retaining new customers and ensuring a positive start to your business relationship. One way to enhance onboarding efficiency is by prefilling customer data for key documents and forms, then sending them directly to customers via Under.io. This approach saves time, improves accuracy, and allows customers to complete forms faster—making a great first impression.

Why Prefill Customer Data?

Prefilling customer data removes manual steps for both your team and your customers, eliminating redundant tasks while improving data accuracy. Instead of asking customers to enter the same information multiple times, Under.io allows you to add relevant details, like contact information or company details, in advance. This not only reduces customer effort but also decreases the likelihood of errors and missing information.

Benefits of Using Under.io for Prefilled Customer Forms

1. Improved Efficiency: By prefilling forms, you cut down on the amount of time customers spend filling out documents. It also saves time for your team, who can set up essential information once and apply it across multiple forms or templates.

2.Enhanced Data Accuracy: Manual data entry often leads to errors, especially with complex forms. With Under.io, prefilling fields reduces the chance of inaccuracies, helping to keep customer records reliable and consistent.

3. Faster Customer Turnaround: When customers receive prefilled forms, they’re more likely to complete and return them quickly, as they only need to review and sign off on the information. This means faster onboarding completion and a shorter time to value for customers.

4. Seamless Experience: Sending documents with essential details already filled in creates a smooth, professional experience for customers, reinforcing trust and showing them that your business values their time.

How to Prefill and Send Customer Data in Under.io

Follow these simple steps to prefill and send forms to your customers:

1. Set Up Customer Data in Your Under.io Dashboard: Start by adding the customer’s key information in your Under.io system. This can include details like name, email, address, and any other required fields.

2. Choose Your Document or Template: In Under.io, select the document or form template that will be sent to the customer. Make sure it includes any fields that you’d like to prefill.

3. Prefill the Data: Use Under.io’s form editor to prefill fields with relevant customer information. You can customize each document based on specific customer details, ensuring that all relevant data is included and accurate.

4. Send the Document: Once the form is ready, send it to your customer directly from Under.io. They’ll receive a notification with a link to the document, where they can review, complete any remaining fields, and submit it back to you.

5.Track Completion: Under.io allows you to track document status, so you can follow up with customers if needed, ensuring a timely onboarding process.

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20 Minutes
Per Application

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